I'm sorry for the delay in response. Some times the remove lock from the app will work but not all ways. Contact Schlage Door Lock’s customer support team via email or phone number here for product support, warranty claims or additional questions. I was trying to setup the Lock Code Manager and it is asking for user code sensor. Please let me know if you have any questions How to Rekey a Schlage SecureKey Or Schlage + Schlage Plus Blue key Lock. The lock needs to be installed in the door. I don't seem to have it or I don't know what I am looking for. 6. I had contacted Schlage customer service asking about the availability of a firmware update. It appears the options are missing on the devices where you can set the code length, auto lock etc. Step 2 Remove the battery. ... To check that the lock was reset, press the Outside Schlage Button and enter one of the Default User Codes. Is this is expected, and are … I've run Zwave Repair as I update and change devices. There is a Zwave Pro light switch (GE) located right next to it like 12 inches away. The second deadbolt had the same issues, however, after repairing the loose brush it still does not work. The process is simple but cannot be reversed. As shown in the image below, these locks appear as several different HomeSeer devices, including a Home Security, Power Management Notification, and System Notification. Hey there, So I have a BE469 that works as well as can be expected, it has FW 7.1 on it. Schlage BE469 FAQs » Excluding a Schlage Z-Wave Lock You can exclude your Schlage Z-Wave Lock by putting your Z-Wave controlle r or hub into its exclusion mode and activating the enrollment function for the lock. See Default codes locations on page 10. Step 1 Remove the cover plate of the Schlage door lock using a screw driver. Do a reset by removing the battery and holding down on the Schlage button on the out side of the door and connect the battery. The reset lock command will not reset the Z-Wave part of the lock, a exclude must be done. I was tied to Wink for years, and I switch to Hubitat. I installed two and they both show up the same way. See below: "Chuck, Thanks for reaching out to Schlage Support! It appears the actual touch panel is defective on this on… I just replaced my BE469 locks with the Zwave Plus models from Schlage. The hubitat hub itself is about 30ft or so a couple floors up. It appears that once these notifications are generated, they may never reset. I have a number of Schlage locks (BE469) which have a very annoying property in HomeSeer. Schlage BE469 missing node user code. First: I am using the home assistant zwave not OZW. The Connect BE468/BE469 has a static firmware that is not able to be updated. Related Manuals for Schlage BE469. If you've forgotten the code or simply wish to reset your Schlage door lock, you can restore it to its factory settings and reprogram the lock. I finally got a response. Schlage BE469 How-To 6 pages. Touchscreen Repair: Schlage BE469NXCAM716 Camelot Touchscreen Deadbolt With Z-Wave Technology : (UPDATE: This repair (on the first deadbolt) is still working after a week of use. Schlage BE469 User Manual 50 pages. Also See for Schlage BE469. Lost Code Fix Factory Default Reset Code Schlage BE 375 Deadbolt Lock Lost Combination FAQ. My BE469 locks with the Zwave Plus models from Schlage Zwave not OZW phone number here for product support warranty. Plate of the Schlage door lock using a screw driver Schlage + Schlage Plus Blue key lock Schlage. Run Zwave Repair as i update and change devices never reset the Remove lock from the app will but... The Hubitat hub itself is about 30ft or so a couple floors up cover plate of lock. The options are missing on the devices where you can set the code length, lock. Schlage customer service asking about the availability of a firmware update and is. How to Rekey a Schlage SecureKey or Schlage + Schlage Plus Blue lock! 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