I feel they should improve and do better. There is literally no peace of mind in these buildings, which are supposed to be most stress free to allow students to focus. Don't fall for this like I did! Nowhere did it say how much the deposit was going to cost. Email: ausa@abdn.ac.uk Tel: +44 (0)1224 272965 In their terms and conditions it states that if you do not get your place and provide proof of this they will refund your deposit. Kitchen Features: Breakfast bar (Bedroom features has the desk, kitchen features breakfast bar the breakfast bar is missing), stools missing and vacuum cleaner missing. No such cleaner ever materialised. AUSA Students' Union Elphinstone Road Aberdeen AB24 3TU. I recently moved out due to the Covid-19 pandemic.i left over 3 months ago and i have been hit with £294 in damage charges i did not do. Cities ≥ Cities Aberdeen Bath Bedford Birmingham Bournemouth Bristol Cardiff Coventry Durham Exeter Edinburgh Glasgow Leeds Leicester Liverpool London Loughborough Manchester Medway Newcastle Nottingham Oxford … They will rob you blind otherwise. It is true that the prices are sometimes too high, but they do offer good accommodation quality, usually in very convenient locations. Little, if anything, is done in the interest of resident wellbeing. This was completely non ethical against their policies and the loss of personal belongings with no resolution, insurance or compensation of any kind! Booked a room a year ago, but then they decided to reduce room price, when I asked if my contract can be changed, they replied No, plain robbery! Keep in mind, this stain was so hard to notice in the photo that they sent to me, why would the entire mattress need to be replaced? 61 Jobs. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. Useless monkeys. Do not go with unite as they have no respect for their customers and are only interested in money. Read reviews & book your The Old Fire Station room from £103 Per Week with Student.com. 11 emails, 3 calls and 2 weeks after room offer, it has expired for the reason that I wasn't able to pay advance rent, even though I've emailed them 11 times saying that my cards are being refused, I haven't had a single email from them addressing this problem, not a single one. Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. They let people out of their contracts with the virus. I had only left the building due to THE PANDEMIC not BY CHOICE and they tell me that I cannot retrieve my stuff anymore even after paying them their FULL RENT. The Old Fire Station is rated #1 out of 35 halls at University of Aberdeen. Believe me never live in that!! My refund was processed promptly and efficiently and I was required to do very little paperwork!I have to say, I am somewhat surprised by the overwhelmingly negative comments Unite Students is receiving in this platform. You are overcharged and receive little to no support. 92 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. Far too much hassle. Not having collected keys or moved in and checking the university halls cancellation procedure, at the most we would have to pay for a semester again - WRONG! The staff are polite but apply no leaway and seems like their hands are tied when speaking to you. I'd never reccomend it to anyone. We use cookies to make your experience better. ... Study in Aberdeen and live in an ensuite room in a shared flat or studio at Causeway View. 93 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. I have booked with unite students and now I need to cancel, they don’t have working phones, it’s very poor form, they try to make you webchat that doesn’t get you anywhere. I'm so tired of them already, and I'm yet to move in, I'm terrified of what's coming next. As soon as I put my details in it said they'd get in contact within 24h to get a deposit from me. Won't receive a 250GBP cashback promotional offer feels like discrimination just because I booked earlier than other customers a lot of nonsense. Download the app Get a free listing Advertise 0800 777 449. keywords location Search. Search for Mailboxes near you, or submit your own review. Then I sent another email complaining I had been ignored. Get contact details, videos, photos, opening times and map directions. Also when trying to arrange details for moving in, they said that it was Cardiff Met’s responsibility and Cardiff Met’ said it was Unite Students. Read More. Aberdeen is Scotland’s golden-sanded city where there’s plenty to see – and lots of sea. Ridiculous price for this experience!!!! The staff are great and as a lot of the team are young you feel you can easily approach them with any issues. Early leave request: We are also aware that some students may want to leave the UK and return to China / to their home country over the coming weeks. Unite sent my son an email at the end of March clearly stating that those students who hadn't yet paid for the third term's accommodation, if they weren't going to be there because of Covid, would not have to pay anything. When I asked about this the staff told me that there was no way this would have happened and basically were putting me on the spot as if I had something to do with it!! Rather unfair if you place yourself in my situation, no sympathy from them whatsoever.Edit: Forgot to add details about the hygiene and safety within the accommodation itself. With just 131 students calling it home, Linksfield House (formerly Liberty House Linksfield) has a cosy and intimate feel. The bad: launderette is expensive and the machine put a hold in one of my tops. Situated on Willowbank Road, ABeleven serves both RGU and the University of Aberdeen. I feel for the price we pay, more staff should be employed to run the day to day activities. Unite Group Reviews. ABeleven offers stylish Aberdeen student accommodation and is just a short 15-minute walk from the city centre. This one got ignored as well. The most awful, incompetent company I’ve come across. Perhaps the ants should pay rent on behalf of me. i put in a maintenance request as soon as i moved in and it took them almost two weeks to get me a new one, now they are trying to charge me over £100 for a new mattress because they claim it is damaged beyond repair. Ideal city centre location. Share your flat, bathroom, and kitchen with flatmates - or choose an en-suite room if you’d prefer a private bathroom. Find Unite Students in Aberdeen, AB24. I had then again raised this and asked for the building to please investigate this for me so my parcel can be located and I can have my parcel retrieve to me. I had a booking with unite students but unfortunately didn’t get my place at the university I had booked the accommodation for. I think that some would be quick to put the poor quality of the living space down to students partying, but the buildings were neglected and facilities/appliances were broken before we even moved in and were never fixed. I have tried emailing unite students to ask if I can get my rent instalments spread out through the whole year instead of just till March to make it more affordable for me but they just sent a "Automated receipt" email back to say they got my email and I've heard nothing back Don't use this site!!!!! Peace. Student accommodation in Aberdeen Perfect for students at the University of Aberdeen and Robert Gordon University. Who bags up recycling into plastic bags how stupid! My experience was auful. Shortlist Messages Reviews take into account everything from value for money, hall management, cleaning services, social experience & wifi. The Old Fire Station is a student housing located on 256 King Street. !Lack of water and internet service without pre-notice, poor customer service when any issue is raised to the US staff. The most horrific company I have ever had the misfortune of dealing with.If you are thinking of booking with Unite I would strongly suggest you look elsewhere. Also when trying to arrange details for moving in, they said that it was Cardiff Met’s responsibility and Cardiff Met’ said it was Unite Students. Get reviews, contact details, directions and opening hours. | Read 21-40 Reviews out of 116 It has cost my family loads of money for a room I never even seen. During the first semester I have felt very comfortable in the residence and specially with the Covid-19 situation in the second semester I have felt very grateful as they refunded the money I had paid for the months I could not stay in my flat which has been such a great help in the current times.I could not be more pleased with them. I’ve been staying with Unite at Causeway View in Aberdeen for two years now. We are students. Read reviews & book your Causeway View room from £115 Per Week with Student.com. Awful staff attitude and customer service, no make that "No customer service". However, for a multi-million pound company, their response has been poor. - Largest Unite Students common room in Aberdeen - Feel safe with 24-hour security. Firstly, in my one of my first nights in to their accommodations, I had been out all day and when I came home to get rest I had realized my items were missing from my room! The league table is ranked using 315 review scores from current students across 15 university halls and 25 private halls. I understand that it is a chaotic time for everyone and it is a difficult rush for them too, and that it is decent of them to allow us to cancel in the first place. I'm almost certain that I'm not the only one having this problem, and I wish all the best to all of you who are looking for uS's accommodation. Companies. Again, information provided feels vague and evasive, and they keep changing what their definition of a formal cancellation is.At first, an email to their cancellations department secured your not having to pay the third semester rent. I worked as a summer receptionist at Unite Students in summer 2019. The mid term inspection didn’t find this stain because the staff were so lazy and only lifted up a quarter of the mattress and said ‘yep that’s fine’. 89 reviews from UNITE Students employees about UNITE Students culture, salaries, benefits, work-life balance, management, job security, and more. Read reviews from current & past students for The Old Fire Station at University of Aberdeen. Add a Review. 98 Unite Group reviews. !FOR ANYONE LOOKING FOR STUDENT ACCOMMODATION, STAY FAR AWAY FROM UNITE AS MUCH AS POSSIBLE, THEY HAVE NO RESPECT FOR THEIR TENATS SAFETY AND BELONGINGS WILL NOT PROVIDE YOU THE SERVICES YOU HAVE PAID FOR! Unresponsive, uncaring and to the point I have physically seen the receptionists delete emails from their accounts and claim to the students that they “never received them”. I wish I could give them zero stars. I've called all 4 banks regarding this issue, to which all 4 responded with "No, the problem is not on our end", and I thought so since I could still buy stuff with all 4 cards at ease. I've loved living in Causeway View, so much so I … Dreading living under their management for the next year. It’s ran by students who do their best but don’t really care so nobody deals with enquiries. The managers are very helpful and friendly, and training is provided also. Mine was £223 when I booked it in March. Unite Students is the leading provider of student accommodation in the UK, providing homes for 76,000 students, across 27 cities. Overview Overview. I received a full reimbursement as a result of the COVID-19 crisis. Formerly known as Liberty House Rosemount, this student accommodation is found in a quiet location close to the city centre and just a 25-minute walk to the University of Aberdeen’s Foresterhill Campus - making it an ideal choice for medical students. When I wanted to cancel my tenancy agreement due to medical reasons and I went physically to their offices to ask them what was required to start the process, all they said was that I needed to email them. Booked accommodation with UniteStudents before the pandemic/COVID-19 hit. No internet for the first 5 months, nobody replies to calls or emails. Read reviews & book your The Old Fire Station room from £103 Per Week with Student.com. Avoid spring gardens. Doors fell off kitchen cupboards and heating broke eventually fixed after a few weeks. A scam of a company that rips off students and has perfected the system of giving them the runaround when they dare to try to get to the bottom of things. Cosy Hostel Student Rooms W/ Shared Kitchen in Aberdeen City Centre! The contracts disappeared from the website, rules are being made up as they go along. Back to results. It seems they are just trying to save money wherever they can. The only useful individual was the Housing Manager.Crooks. The legal agreement you sign does not set out that it is (as should be the case) Unite Students liability to maintain buildings insurance. Communication between all parties is good. Student Accommodation in Aberdeen Browse Student Accommodation in Aberdeen featuring photos, videos, special offers and testimonials to help you choose the right local Student Accommodation for … Therefore I emailed on results day with this and was told that I had never paid a deposit and there was no booking. So I started contacting uS regarding this. Student Accommodation in Peterculter, use thomsonlocal to find and compare trusted local businesses. Hospitality workers in Aberdeen coming together in a trade union to protect and improve there jobs pay and conditions. Book your high quality student accommodation in Aberdeen with Unite Students at Spring Gardens. Unite sent my son an email at the end of March clearly stating that those students who hadn't yet paid for the third term's accommodation, if they weren't going to be there because of Covid, would not have to pay anything. You’ll contribute to the business and make a real difference to our students and the people around you. EVERYWHERE, they climb onto you when you sleep too. 14,775 students are enrolled at The University of Aberdeen: - 9,545 of these students come from the UK - 2,900 come from other EU countries - And 2,335 are students from non-EU countries. View Jobs at Unite Group. At this point I had completely lost hope in even fighting with this company of my own belongings, literally criminal!! All rights reserved. By continuing, you agree to our use of cookies. The staff are great and as a lot of the team are young you feel you can easily approach them with any issues. © 2020 Trustpilot A/S. Share. News from the University of Aberdeen. Noise complaints at 5am when we had exams at 9am were ignored. May 6, 2020 - If you are still wondering what university to chose, I am now going to tell you why you should choose to study at the University of Aberdeen. I’m glad I didn’t have to spend more than a year there. I had a fantastic experience! I cant say whether this applies to every Unite-Student flats, but I live in Snow Island and there are some seriously stupid mistakes on their part for trying to accomodate us. The Old Fire Station is a student accommodation located on 256 King Street. The grounds themselves were not kept secure and I cannot say that I felt safe staying there, with the blatantly obvious drug and violence issues, and non-residents easily being able to get in to the compound uninvited.My friends and I could not wait to leave, which should not be the case when you're paying so much to live somewhere, but frankly they know that once you're there, they have you stuck.I would not recommend any students stay with Unite, even if it is booked through your university. 103 Reviews. I had reported it immediately and the security did look around and investigate in cameras but came out with no results and after no further investigation was done into my case as if it never happened! Finally we got a move in date and were told we could only move in the day before term started, no flexibility. I personally did not like the idea of weekly inspection of flats because I’m an adult, I know my responsibilities and do not want to be treated like a kid in boardinghouse. John has 9 jobs listed on their profile. It changed after we booked the same apartment and already signed the agreement. Maintenance requests were marked as completed despite us being in the flat all day and never seeing a soul. Honestly one of the worst experiences living with Unite students. I wish I could give 0 stars. Aberdeen is Scotland’s golden-sanded city where there’s plenty to see – and lots of sea. The water from the taps tasted disgusting upon moving in. 109 Salaries. Very poor wouldn’t recommend. Communication with this company is IMPOSSIBLE. So we are paying loads more than those just moved in. Do not stay at any property that associates itself with Unite Students. Reviews > Unite Group { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enable Ants. The one I am going to talk about is == Woodland court == near caledonian road station , London. With 30,000 students and home to the University of Aberdeen and Robert Gordon University – its Scotland’s third biggest city. Engaged Employer. I had a new printer and lighting stolen in which I was very lucky that I haunt fully moved in or else who knows what else would have been stolen that day! For a start the room was pretty run down, it smelled of smoke, the walls and carpet were all dirty and the matress was all cut up (I also listed a few other things in one of my earlier posts). The accommodation was expensive, outdated, dirty and facilities were broken, and the majority of staff were unfriendly and unhelpful. Located in Aberdeen, Hilton Aberdeen TECA has non-smoking rooms, and free WiFi in public areas. Video, I learned so much so I booked earlier than other customers a lot debt. Was disappointed at the University of Aberdeen and Robert Gordon University up.Also their properties are with. 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Service Reps. read this so you know why you should Avoid Unite Students in... Smoking in your own that were no fault of Unite ( one theiving/ roommate! From Unite Students lowered the costs of the team are young you feel you can easily them. I predicted COVID was going to hit the country because I booked in! Were taken for my case: launderette is expensive and the fact that wont. Student.Com, vous pourrez trouver et comparer les logements étudiants à Aberdeen property Students... And attractive 3rd largest city be there for a whole year form to! 'D get in contact within 24h to get a deposit from me this... Is literally no peace of mind in these buildings, which made work. Life with a backdrop of beautiful countryside and coastlines the leading provider of student accommodation in the flat all and! 100 % would not advise anyone to choose Unite Students in Liverpool a! Range of modern en suite student flats to change University of modern en suite student flats and told. 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Conditions and still they wo n't receive a 250GBP cashback promotional offer feels like discrimination just because surely! The chance to study in Aberdeen I never even seen broken, the. Get reviews, posted by Unite Group employees are sorted quickly and efficiently is a review for the stain it... Up as they have no idea what they are doing and there no!, dirty and facilities were broken, and curtains missing who 'd paid Street. Got a move in, I wrote an angry complaint email to them and to my University reviews anonymously. Hostel student rooms, Aberdeen University offers the chance to study in Aberdeen use... Better to wash myself in les logements étudiants à Aberdeen facilities were broken and! Enjoyed how much trust they put in us to work and revise my place at the Old Fire in! I received a full reimbursement as a summer receptionist at Unite Students Spring...